IMPORTANT INFO FOR TRAVELERS → TRAVEL MEDICATIONS are non-returnable once dispensed to patients, per FLORIDA Law.
Cancellation Policy –
In our effort to provide you with the best possible service, we do not double book patients. This guarantees you ‘one-on-one’ time with our nurses. However, we require a credit card to secure your appointment.
A ‘No-Show’ fee of $50 will only be charged in the event:
> You do not show up for your appointment
> You call less than 24 hours before your appointment
Every effort will be made to fill your slot if you cancel or reschedule. If we are unable to ‘reschedule’ that time slot, your credit card will be charged. By booking your appointment, you are confirming your understanding and compliance with our cancellation policy. Thank you for your understanding.
Insurance Policy –
Passport Health of Tampa Bay is not a Medicare provider, nor provider for any private health insurance company, and therefore does not process insurance claims on the patient’s behalf. As a courtesy, Passport Health of Tampa Bay provides information and billing codes on each Sales Receipt that the patient may use to submit a claim with their provider. This does not guarantee the patient will be reimbursed by their insurance company. It is recommended the insured coordinate with their insurance provider in advance of their appointment to verify eligibility and coverage of service.