Policies Passport Health Appointment Scheduling & Cancellation Policy Dear Traveler: In our effort to provide you with the best possible service, we do not double book patients. This guarantees you one on one time with our nurse. However, we require a credit card to secure your appointment. A Late Cancellation/No-Show fee of $75.00 will only be charged in the event: You do not show up for your appointment You call less than 24 hours before your appointment If you made an appointment less than 24 hours before your scheduled time, we will accept cancellation without a fee until 5pm the day before or 2 hours before your scheduled time if the appointment is made same day. For Monday appointments: Please call our office the Saturday before your appointment at 10am to notify us of any changes to your appointment, as we are closed on Sundays. Any calls to change your appointment after Saturday are subject to the No-Show Fee of $75. Every effort will be made to fill that slot if you cancel or reschedule. If we are unable to re-book that time slot your credit card will be charged. By booking your appointment, you are confirming your understanding and compliance with Passport Health Los Angeles’ cancellation policy. When you do come in for the appointment, your office visit is $75 plus the cost of vaccines and supplies. If you complete your online medical history prior to coming in for your appointment, your office visit will be $65. All vaccines and supplies are in addition to the office visit. Thank you for your understanding. We look forward to seeing you. Sincerely, Passport Health Los Angeles
