Terri Cluff Director, Operations Terri Cluff is Passport Health’s Director of Operations. Terri is responsible for the financial and operational oversight of all of Passport Health’s US-based clinics. Her primary responsibilities include staff growth and training as well as the continued improvement and standardization of processes for performance measurement and accountability. Her previous experience in the healthcare industry provides a wide knowledge base so that Terri is able to maximize the efficiency and profitability of Passport Health clinic operations. Terri brings 20 years of experience in the healthcare field to her current role at Passport Health. She has owned and operated a Medicare Certified Home Health agency as well as a Travel Nurse staffing company. In these roles, she successfully negotiated large contracts with hospitals and state entities to drive the growth of her businesses. Her business acumen is complicated by her passion for customer service, and this combination of skills has been, and continues to be, integral to Terri’s success. As a native of Arizona, Terri completed her Bachelors of Arts degree at Grand Canyon University with a major in Behavioral Science and a special focus in Psychology and Sociology.