Our call center is a key part of Passport Health's services. Join our team today!

Passport Health is always looking for top-tier talent. Submit your resume now!

Call Center Careers

Travel
Health

Experienced,
Friendly Staff

PTO, Holidays
and Benefits

Apply Online
Today

What Passport Health’s Call Center Does

Our Phoenix, AZ-based call center helps travelers venturing across the globe and other clients make appointments at our 270+ clinics across North America. We focus on inbound calls, answering clients questions and booking them into their nearest clinic. This is a fun and rewarding experience as many travelers are ecstatic to be taking a trip to what will likely be full of great memories.

Who Are We Looking For?

Passport Health is seeking client sales representatives to service inquiries and conduct soft sales offered through Passport Health. Candidates should have a high school diploma or GED and prior customer service or sales experience. Call center experience is preferred. Excellent verbal and written communications skills are a must as well as proficiency in Windows-based programs. Individuals should have an excellent track record of attendance and adherence to schedules.

With clinics in Canada and Mexico, Passport Health has special need for individuals who speak French or Spanish.

Client Sales Representative Responsibilities

The call center is in some ways the heart of Passport Health. It is the first way many clients talk with a Passport Health employee and provides a lasting first impression. Employee responsibilities include:

Respond to client inquiries via multiple communication channels

Build sustainable relationships of trust through open and interactive communication

Schedule travel and booster appointments

Promote expansion of products and services offered by Passport Health

Provide accurate, valid and timely information using the right tools/resources

Handle complex processes and multi-task in a fast-paced environment

Communicate effectively with internal departments/co-workers to maximize client experience

Perform any reasonable work requested that falls within the qualifications but not specifically described as determined by call center leadership team.

Benefits of Working for Passport Health

Benefits are available after 90 days of employment. They include:

Up to 2 weeks PTO

5 days sick time

Medical, Dental, Vision available

Life insurance

HRA (Health Reimbursement Account)

Casual work attire (appropriate shorts and jeans acceptable)

10 Paid holidays

Potential to earn monthly bonus

Career development opportunities

Apply Today!

Passport Health has multiple call center positions available. Apply in the form below.

Apply Online Now!

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Equal Opportunity Employment Policy

It is the policy of Passport Health to provide equal employment opportunities to all applicants and employees without regard to any legally protected status such as race, color, religion, gender, national origin, age, disability, or veteran status.

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It is the policy of CHIS to provide equal employment opportunities to all applicants and employees without regard to any legally protected status such as race, color, religion, gender, national origin, age, disability, or veteran status.

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I certify that the information provided on this application is truthful and accurate. I understand that providing false or misleading information will be the basis for rejection of my application, or if employment commences, immediate termination will be the result.

I authorize Passport Health to contact former employers and educational organizations regarding my employment and education. I authorize my former employers and educational organizations to fully and freely communicate information regarding my previous employment, attendance, and grades. I authorize those persons designated as references to fully and freely communicate information regarding my previous employment and education.

If an employment relationship is created, I understand that unless I am offered a specific written contract of employment signed on behalf of the organization by its Vice President of Operations, the employment relationship will be “at-will.” In other words, the relationship will be entirely voluntary in nature, and either I or my employer will be able to terminate the employment relationship at any time and without cause. With appropriate notice, I will have the full and complete discretion to end the employment relationship when I choose and for reasons of my choice. Similarly, my employer will have the right. Moreover, no agent, representative, or employee of Passport Health, except in a specific written contract of employment signed on behalf of the organization by its Vice President of Operations, has the power to alter or vary the voluntary nature of the employment relationship.

I HAVE CAREFULLY READ THE ABOVE CERTIFICATION AND I UNDERSTAND AND AGREE TO ITS TERMS.

I authorize CHIS to contact former employers and educational organizations regarding my employment and education. I authorize my former employers and educational organizations to fully and freely communicate information regarding my previous employment, attendance, and grades. I authorize those persons designated as references to fully and freely communicate information regarding my previous employment and education.

If an employment relationship is created, I understand that unless I am offered a specific written contract of employment signed on behalf of the organization by its Vice President of Operations, the employment relationship will be “at-will.” In other words, the relationship will be entirely voluntary in nature, and either I or my employer will be able to terminate the employment relationship at any time and without cause. With appropriate notice, I will have the full and complete discretion to end the employment relationship when I choose and for reasons of my choice. Similarly, my employer will have the right. Moreover, no agent, representative, or employee of CHIS, except in a specific written contract of employment signed on behalf of the organization by its Vice President of Operations, has the power to alter or vary the voluntary nature of the employment relationship.

I HAVE CAREFULLY READ THE ABOVE CERTIFICATION AND I UNDERSTAND AND AGREE TO ITS TERMS.

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